Here's the cleaned-up version. I've made the contact email consistent throughout (I've used [email protected] since that's the professional domain address — swap it for your Gmail everywhere if that's the one you actually monitor), added a data retention period, added a line about data being processed outside the UK, and tidied a few small bits. Everything else is kept as you had it.

PRIVACY POLICY

Last Updated: 22 June 2026

Who We Are

Natalie Potts Coaching Limited ("we", "our", "us") provides business consultancy, coaching, strategic advisory and related services.

Email: [email protected] Website: nataliepotts.co.uk

Information We Collect

We may collect:

• Name

• Email address

• Telephone number

• Business information

• Information submitted through forms on our website

• Information provided when booking calls or meetings

• Information you provide when enquiring about our services

How We Use Your Information

We use your information to:

• Respond to enquiries

• Deliver services

• Arrange consultations and meetings

• Send requested information

• Send marketing communications where consent has been given

• Improve our website and services

Marketing

If you subscribe to our email list, we may send you updates, insights, offers and business-related content. You can unsubscribe at any time using the unsubscribe link included in our emails.

Meta Pixel

Our website uses Meta Pixel to help us understand website activity and improve advertising performance. This may result in certain website visitors being shown advertisements on Meta platforms including Facebook and Instagram.

Sharing Your Information

We do not sell your personal information. We may share information with trusted service providers where necessary to operate our business, including:

• Email marketing providers

• Booking systems

• Payment processors

• Accountants

• Technology providers

Some of these providers may process data outside the UK. Where this happens, we take reasonable steps to ensure your information is handled with appropriate safeguards.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy and to comply with legal obligations. In general, enquiry and marketing data is held for up to three years from your last interaction with us, unless you ask us to delete it sooner.

Your Rights

You have the right to:

• Request access to your data

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Withdraw consent

To exercise these rights, contact: [email protected]

Changes

We may update this Privacy Policy from time to time. Any updates will be published on this page.

COOKIE POLICY

Last Updated: 22 June 2026

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and allow website owners to understand how visitors use their websites.

How We Use Cookies

We use cookies to:

• Improve website functionality

• Understand visitor behaviour

• Measure website performance

• Support advertising and remarketing activity

Meta Pixel

We use Meta Pixel to help us understand how visitors interact with our website and to improve advertising performance. This information may be used to show relevant advertisements on Facebook and Instagram. Non-essential cookies, including the Meta Pixel, are only used where you have given consent through our cookie banner.

Managing Cookies

Most web browsers allow you to manage cookie settings through your browser preferences. You may choose to disable cookies, although some website functionality may be affected.

Changes

We may update this Cookie Policy from time to time.

WEBSITE TERMS & CONDITIONS

Last Updated: 22 June 2026

Acceptance

By accessing this website, you agree to these Terms and Conditions.

Intellectual Property

All content on this website, including text, graphics, logos, resources and materials, remains the property of Natalie Potts Coaching Limited unless otherwise stated. You may not reproduce, distribute or commercially use any content without written permission.

Information Disclaimer

The content provided on this website is for general information and educational purposes only. Nothing on this website constitutes financial, legal, tax or professional advice.

No Guarantees

We make no guarantees regarding specific business results, revenue growth, profitability, client acquisition or other commercial outcomes. Results vary based on numerous factors including implementation, market conditions and individual circumstances.

Limitation of Liability

To the fullest extent permitted by law, Natalie Potts Coaching Limited shall not be liable for any loss, damage, business interruption, loss of profits or indirect losses arising from the use of this website or reliance on its content.

Changes

We reserve the right to update these terms at any time.